Voice over Wi-Fi

Voice over Wi-Fi (VoWiFi) is a new service offered by SaskTel on most of the latest iPhone models that allows you to make phone calls using your Wi-Fi connections instead of the cellular networks. This can improve your signal in locations that have good Wi-Fi, but the cellular signals cannot get into or do not reliably cover.

In order to use Wi-Fi Calling or VoWiFi, you will have to confirm your device is VoWifi Compatible and then complete a short setup step to ensure your 9-1-1 calling has some information on file in-case you make a VoWiFi 9-1-1 call.

Here is a quick Checklist to see if your iPhone compatible with VoWiFi:

  1. Your iPhone must have iOS 15.1 or higher
  2. The Carrier Settings must be updated to SaskTel 48.1 or higher
  3. You must have VoLTE turned on on your device.

Wi-Fi Calling Setup on your iPhone

  1. Go to Settings
  2. Select Cellular
  3. Select Wi-Fi Calling. If you do not have this setting, confirm the checklist items above and contact Outlook Mobility for more help.
  4. Tap the “Wi-Fi Calling on This iPhone” Slider if it isn’t turned on (Green means on).
  5. It will prompt you to Enable Wi-Fi Calling by clicking Enable.
  6. It will now prompt you to Review then Accept the Terms of Service by clicking Accept.
  7. You will now be prompted to enter some address details for 9-1-1 calls.
  8. Once this is complete, Wi-Fi Calling should display as “On”
  9. Make a test phone call by putting your phone in Airplane Mode and then turning on Wi-Fi. Your Carrier should show in the top left corner of your screen as “SaskTel Wi-Fi” and then attempt to make a Phone call. If you get an error on this, contact Outlook Mobility or SaskTel at 1-800-727-5835.