Voice over Wi-Fi (VoWiFi) is a new service offered by SaskTel on most of the latest iPhone models that allows you to make phone calls using your Wi-Fi connections instead of the cellular networks. This can improve your signal in locations that have good Wi-Fi, but the cellular signals cannot get into or do not reliably cover.
In order to use Wi-Fi Calling or VoWiFi, you will have to confirm your device is VoWifi Compatible and then complete a short setup step to ensure your 9-1-1 calling has some information on file in-case you make a VoWiFi 9-1-1 call.
Here is a quick Checklist to see if your iPhone compatible with VoWiFi:
- Your iPhone must have iOS 15.1 or higher
- The Carrier Settings must be updated to SaskTel 48.1 or higher
- You must have VoLTE turned on on your device.
Wi-Fi Calling Setup on your iPhone
- Go to Settings
- Select Cellular
- Select Wi-Fi Calling. If you do not have this setting, confirm the checklist items above and contact Outlook Mobility for more help.
- Tap the “Wi-Fi Calling on This iPhone” Slider if it isn’t turned on (Green means on).
- It will prompt you to Enable Wi-Fi Calling by clicking Enable.
- It will now prompt you to Review then Accept the Terms of Service by clicking Accept.
- You will now be prompted to enter some address details for 9-1-1 calls.
- Once this is complete, Wi-Fi Calling should display as “On”
- Make a test phone call by putting your phone in Airplane Mode and then turning on Wi-Fi. Your Carrier should show in the top left corner of your screen as “SaskTel Wi-Fi” and then attempt to make a Phone call. If you get an error on this, contact Outlook Mobility or SaskTel at 1-800-727-5835.